Lemon Grass Dinning
Order Policy / T&C's
Where delivery is offered, we deliver to a restricted area based on our store location
Any delivery times quoted are estimates, and are subject to traffic and other conditions beyond our control
Delivery may be withdrawn or refused at any time
Hours available for delivery are normally less than our trading hours
Credit Card Payment
Online and in store Credit Card and Debit Card payments accepted through Paymentsense Merchant Services. Most major credit cards accepted.
All online payments are encripted, safe and secure. We do not see your payment details nor do we store them.
Delivery drivers carry up to £10 in change, Pease try and have correct payment if at all possible. Payment is only accepted in UK Pounds Sterling
Where any order has not been pre-paid, only cash is accepted on delivery
Ordering and Refund Policy
Your order is binding. If someone else made the Booking on your behalf, you agree that such person acted as your agent.
If you need to make any amendments to your order, please contact the store on 01628 777723. Amendments are not always possible and are at the manager discretion
Cancellations will be charged in full if the order has already been cooked. Please contact the store for more information
For payment queries you can contact us on 01628 777723 or email firstname.lastname@example.org, Please do not use this email address for orders
All products are subject to availability. If any item is out-of-stock the store manager will contact you and offer an alternative
Minimum order values may apply for delivery, credit card use, and for online ordering
Some products may contain nuts, gluten, and other ingredients which some people are allergic to. There is risk that any of our products may contain traces of these. If you suffer from any food allergens, please contact the store before placing any order
Any images used on this site are for illustrative purposes only. Individual features such as ingredients, colour and other food / drink items may vary
Personal information and Data Protection
We may hold your name, delivery address(s), email, telephone number(s) where supplied, and order history on our systems in order to provide you with our services. You agree to us holding this information and using it to provide you with these services or related offers in the future. We do not hold any credit card or bank details.
You can also ask what information we hold on you by contacting the store manager (for this, a small admin fee will apply, and allow 28 days).
You can also opt out of SMS offer messages by texting STOPLG to 07491163448 at any time. If you have opted out of offer messages we may still send you order confirmation or delivery driver updates by text as part of your transaction
Trade Marks and Copyright
Where branded products are sold, product names and images are trademarked and copyright by their respective owners
Where customer reviews are offered, reviews are made public. You are not permitted to use offensive or racist language, or intentionally cause offence. Constructive criticism is always welcome to improve our service